The Old Attic
← Back to home

Returns & Refunds

Last updated: July 11, 2026

Because we sell one-of-a-kind vintage items, our returns policy works a little differently than a typical shop selling new, mass-produced products. Please read the details below before purchasing.

The Nature of Vintage Items

Every piece we sell has genuine age, and may show normal signs of wear consistent with its history — small marks, patina, minor fading, or other character that comes with being a real vintage find. This isn't a defect; it's part of what makes the piece authentic. We do our best to photograph and describe each item honestly so there are no surprises.

Cancellations

You may cancel an order for a full refund any time before it has shipped. Contact us as soon as possible if you'd like to cancel — once an item has been dispatched, it falls under the return terms below instead.

Returns

Since each item is unique and stock is limited to one of each piece, we're only able to accept returns in the following cases:

To request a return, contact us within 7 days of delivery with your order number and photos of the item. We'll confirm next steps by email.

What's Not Covered

We're not able to accept returns for change of mind, or for normal signs of age that were visible in the listing photos and description. Please review photos and measurements carefully before ordering, and reach out with any questions beforehand.

Refunds

Once a return is approved and the item is received back in its original condition, we'll issue a refund to your original payment method. Refunds are typically processed within 5–10 business days, depending on your bank or card provider. Original shipping costs are non-refundable unless the return is due to our error or damage in transit.

Questions

If anything is unclear, reach out through our Contact pageand we'll be happy to help.

We use essential local storage to run your cart and favorites, and only with your permission Google Analytics to understand site traffic. See our Privacy Policy.